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24 Hour Crisis Care

Telehealth Services

Have you been feeling lonely, chaotic, or like you’re drowning? Are you feeling confused or temperamental during the coronavirus pandemic? Clients described these feelings when trying to explain how events around the world have left them feeling lately.

When we are asked to stay at home as much as possible, we have a duty to our community to avoid others. But, it is essential that we don’t neglect our health, physical or mental.

During this time of changing needs, many have expressed a high level of satisfaction with Telehealth Services. Patients gave telehealth services a 4.7/5 rating and reported it met all their medical needs.

The demand for at-home mental health care and evaluations has never been greater than it is today. As an organization, we at SUN Behavioral Delaware are committed to adapting our treatment programs to meet our community’s needs. Patients will always come first, and our full continuum of care will always be available to those who need it.

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What Are the Advantages & Benefits of Telehealth Services

The term “telehealth services” is known by quite a few names. From electronic communications to telemental health or telemedicine, these services all mean the same thing. You can access medical benefits by phone or electronically over the internet in real-time. These telehealth sessions offer identical quality care, just as you receive in person. There are a few reasons why telehealth is possibly superior to standard in-person care.

  • You have access to care, no matter where you live. All you need is a phone line or internet connection.
  • Patients with disabilities that cause limited mobility have no barrier to accessing care.
  • Clients receive timely care. Drs can assess situations and decide if an ER, urgent care, or PCP visit is appropriate.
  • Telehealth empowers elders to retain their full independence by not needing to call for services to get to an appointment.

Not to mention the fact that there are zero risks of exposure to contagious disease or risk of further spreading of any conditions.

Who Should You Use Telemedicine Mental Health Services?


A student in need of a specialist may have a prolonged wait, or if their school is in a rural medical desert, they may not have access to specialists. A young woman from Wilmington reported, “I was so pleased I was able to keep the therapist I had since high school when I went off to college. It would have been so hard for me to try to reconnect with a new therapist local to my school.” Continuity of care is another reason to turn to telemedicine.


Mother’s can’t stop raving about the benefits of telemedicine. If a flu bug strikes a family and everyone from dad to the baby are all suffering some horrific symptoms, it’s easy enough to schedule back to back to back behavioral health appointments for the whole family. Mom and Dad don’t have to fight their own symptoms to drive the family in, and no one at the office is exposed.

Anyone with a job:

Under previous circumstances, if you had a therapy session appointment, you would have to beg for time off work. If you had no sick time or personal time, you’d have to miss hours from work. Or schedule a visit in the evening after work, if possible -neither at your convenience nor preference.

Anyone with mental health needs:

Telemedicine seeks to solve a multitude of issues, especially for those that have not felt like themselves recently. Before, if there were a lack of therapists or counselors in your area, you were forced to travel to find a mental health professional that met your needs. Thanks to telecommunications technologies to support all healthcare services, we have seen a burst of new possibilities and a broader scope of remote connections between providers and clients.

telehealth counseling

How Do Telehealth Therapy Services Work at SUN Behavioral?

If you or a loved one has been having a tough time coming to grips with how life is right now, we at SUN Behavioral are here for you.

For those that are unsure what kind of services they need, SUN Behavioral Delaware offers a no-cost consultation where patients can schedule a visit 24/7 with our trained staff, who will decide what level-of-care is required.

Step 1

Fill out this form to receive a verification email and schedule a video call with our clinicians. They're ready to offer assistance for anyone that feels they would benefit from a little help. After your telehealth consultation, we have a few possible options.

Step 2

For new or current patients interested in more in-depth mental health services, we offer two telehealth outpatient programs that our clinical team may recommend based on the health information you provided in Step 1.

Partial Hospitalization Program (PHP): Up to 6 hours a day of clinical programming five days per week. This includes helping to determine, examine, and treat mental health and emotional disorders.

Intensive Outpatient Program (IOP): Up to 3 hours of clinical programming per day for 3-5 days per week. This option is a bit more flexible for the patient and allows for a flexible clinical plan.

Key telehealth program components that include group topics that vary depending on participant needs. Programs may include Psychotherapy, Medication Management, Nursing Education, Activity Therapy, and Academics (if in school).

Our specialists can help fill out FMLA paperwork or work with patient employee assistance programs (EAPs). After program completion, we will set up aftercare to include the continuation of therapy and medication management.


Frequently Asked Questions

What are examples of telehealth?

Telehealth includes medical visits by phone or internet, Medical health apps, and remote monitoring.

How do you do telehealth?

Telehealth is managed through electronic information and telecommunication devices from apps on phones and tablets.

Does Medicare cover telehealth services?

Medicare Part B covers certain types of services via telehealth. For the most part, you will pay the same amount as you would for an in-person visit.

How do you sign up for telehealth?

To sign up for telehealth with SUN click here to start with a simple form and to schedule a callback.

Get Telehealth Services

The capable team at SUN Delaware has been serving our community for years. Reach out to begin your journey to recovery.


SUN Behavioral Delaware

21655 Biden Ave
Georgetown, DE, 19947

Hours of Operation:

Open 24 hours

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